Shipping & Returns

Shipping Policy

All orders are processed within 1-2 business days after receiving your order confirmation email. 

You will receive another notification with tracking information when your order has shipped. 

  • We offer $5.99 flat rate shipping for shipping within the US.

Shipping Options

Price

Standard: 3-7 days

$5.99  0.00$ - Limited time only!

Pre-order: 2-6 weeks

Free

Returns

Refunds Policy
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@calmhavendesigns.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We will send you an email once your return has been received and inspected to advise you that we have received your returned item. If the item is in its original condition, your refund will be processed and a credit will be made to your credit card or original mode of payment within a few days.

How do I make a return? 

To initiate a return, email us at info@calmhavendesigns.com. Please mark your email with "Return #Ordernumber". 

 

The email should include the order number, the item(s) you wish to return, and the reason for the return. 

 

Your return will be registered within 1-2 business days. We will then provide you with a shipment label, so that you can easily send back your package.